"Sooo we are first time homebuyers & to make things short our loan team has given us hell the past three weeks! After installing a 6” privacy fence around our inground pool we were told we actually didn’t need it…we needed to replace parts and get the pool *functioning properly* again. Six days from closing, Friday June 30th at 4:30 pm (right before 4th of July weekend) Eric quite literally saved the day!! He came out last minute to see what he could do. He had parts replaced & we were good to go within a few hours! He was seriously a lifesaver & we are so thankful!"